[Investigating] Our team is investigating elevated latency across our platform. Users may experience slow page loading.
November 21, 2022 12:15PM PST
[Identified] Our infrastructure team is actively working to address the latency issues we are experiencing. We are beginning to see some improvement, and will provide further updates as they are available.
November 21, 2022 1:24PM PST
[Monitoring] Performance continues to improve as our team has brought additional capacity online. We are continuing to monitor and will provide further updates.
Elation is performing an upgrade on November 15th evening between 11pm and 1:30am Pacific. You will not have access to Elation during this upgrade. Please make sure all work is saved prior to this scheduled downtime.
Web application, Passport web application, Search functionality, Background workers, Fax service, API Webhooks, Electronic prescription service, SMS notification service, Lab integrations, Hosted Database, elationhealth.com, sandbox.elationemr.com, API Documentation, PMS Integrations, Teleheatlh - Zoom
November 15, 2022 11:00PM - November 16, 2022 1:30AM PST
November 15, 2022 11:05PM PST
[Update] The planned maintenance is starting now. We thank you for your patience.