Core Services Operational

Updated a few seconds ago

In case of emergency, access a read-only version of Elation by logging in at app-ro.elationemr.com

Web Application (EHR)

Operational

Passport web application

Operational

Search functionality

Operational

Background workers

Operational

Fax service

Operational

API Webhooks

Operational

Electronic prescription service

Operational

SMS notification service

Operational

Lab integrations

Operational

Hosted Database

Operational

elationhealth.com

Operational

sandbox.elationemr.com

Operational

API Documentation

Operational

PMS Integrations

Operational

Telehealth - Zoom

Operational

Test Component

Operational

Elation Billing

Operational

Visit Notes

Operational

Diagnosis Codes

Operational

Patient Charts

Operational

Real Time Eligibility

Operational

FHIR Service

Operational

Appointment Scheduling

Operational

Note Assist

Operational

Outbound Email

Operational

Login/Authentication

Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Okta

Twilio

Zoom

History (Last 15 days)

Quest eOrdering ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

Lab integrations




September 4, 2025 8:16AM PDT
[Investigating] Our team is investigating an elevated rate of failures when attempting to send eOrders to Quest. We will be reaching out to Quest for more information and providing updates as they are available.

September 4, 2025 10:15AM PDT
[Identified] We are continuing to see connection failures to Quest. We have not yet received any information about the cause of the disruption or an ETA for service restoration.

September 4, 2025 2:33PM PDT
[Resolved] We no longer see any Quest-related errors around connectivity, so we will mark this as resolved. Thank you all for your patience on this matter.