Core Services Operational

Updated a few seconds ago

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Web Application (EHR)

Operational

Passport web application

Operational

Search functionality

Operational

Background workers

Operational

Fax service

Operational

API Webhooks

Operational

Electronic prescription service

Operational

SMS notification service

Operational

Lab integrations

Operational

Hosted Database

Operational

elationhealth.com

Operational

sandbox.elationemr.com

Operational

API Documentation

Operational

PMS Integrations

Operational

Telehealth - Zoom

Operational

Test Component

Operational

Elation Billing

Operational

Visit Notes

Operational

Diagnosis Codes

Operational

Patient Charts

Operational

Real Time Eligibility

Operational

FHIR Service

Operational

Appointment Scheduling

Operational

Note Assist

Operational

Outbound Email

Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Okta

Twilio

Zoom

History (Last 15 days)

Telehealth Provider Service DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Telehealth - Zoom




April 16, 2025 12:12PM PDT
[Identified] We are currently experiencing a service disruption with our telehealth provider, Zoom. All video communication services are currently unavailable.

April 16, 2025 1:57PM PDT
[Monitoring] Zoom appears to have resolved the issue on their end. We will continue to monitor the situation for any further developments.

April 16, 2025 2:53PM PDT
[Resolved] Zoom has confirmed the operational status of their platform. This issue is now resolved.